We ship exclusively within the United States from our trusted US logistics network. To maintain our high standards for delivery speed and product authenticity, we do not offer international shipping at this time.
2. What should I do if my tracking number doesn't work?
Tracking numbers typically take 24–48 hours to update in the carrier's system. If your order has not arrived within 7 business days, please contact us directly at riaz@reazify.com for immediate assistance.
3. What is your return and exchange policy?
ll purchases made through reazify.com are covered by our 30-day return policy. Please contact us at riaz@reazify.com within 30 days of delivery and we will work to resolve any issue.
4. What is your quality assurance process?
Every pet product we carry is sourced exclusively from official US manufacturers and their authorized distributors. We never purchase from unauthorized resellers or liquidation channels. Every unit enters our fulfillment network verified for authenticity and condition before it reaches any customer.
5. How much does shipping cost?
We offer free standard shipping on all orders over $99 within the United States. For orders under $99, flat-rate shipping costs are calculated at checkout based on your delivery address. All orders are fulfilled through our trusted US logistics partners.
6. Are all your products 100% authentic?
Absolutely. Reazify LLC sources every product exclusively from official US manufacturers and their authorized distributors. We never source from third-party resellers, unauthorized suppliers, or liquidation channels. Every product is 100% genuine and brand-approved.
7. What types of products do you sell?
Reazify LLC offers a curated selection of premium pet supplies for the health and happiness of dogs and cats. Our catalog includes grooming essentials, wellness products, enrichment toys, and care accessories — all sourced 100% directly from official US brands and authorized distributors.
